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Tap the part that hurts.
Sample assessment. Nothing you tap here is a diagnosis.
You will leave knowing what is sore, why it became sore, and what makes it better. Whatever you tap here is carried into the booking form at the foot of the page.
Your first visit
min elapsed
0–15 min
A full history and a proper look at how you move, not just where it hurts. What happened, when it started, what makes it worse, what you have already tried, and what you are trying to get back to.
15–40 min
Joint mobilisation, soft tissue work or dry needling, whichever fits what is found. We explain each test before doing it and stop the moment you want to. You will not be asked to come back a second time simply to start treatment.
40–50 min
A written, graded exercise programme by email the same evening, usually three or four exercises rather than fifteen, and a straight answer on what to expect and what to do if it flares.
Fifty minutes for a first appointment, thirty for a follow-up, and one person in the room. Nobody is treated on two plinths at once.
Treatments
Everything happens in one quiet treatment room. Most people need somewhere between three and six appointments, and we will tell you honestly at the end of the first one.
For pain that has a cause worth finding.
A full musculoskeletal assessment, hands-on treatment (joint mobilisation, soft tissue work, taping where it helps) and a graded exercise programme. Best for back and neck pain, joint problems, and anything that has not settled on its own after a fortnight.
For tight, overworked, heavy-feeling muscles.
Deep soft tissue work for training loads, long shifts on your feet or a stiff back after a week at a desk. Useful in a race build-up and just as useful in week three of a garden project.
For getting strong enough that it stays fixed.
Structured, progressive loading after an injury or an operation: knee and shoulder surgery, ankle sprains, hamstring tears, tendon problems. Written programmes with sets, reps and a date to review them.
For stubborn trigger points that will not let go.
Fine acupuncture needles into a tight band of muscle to settle it down. Carried out by an AACP-accredited physiotherapist, always with your consent, and always as part of a wider plan rather than a treatment on its own.
For when you want to know what you are dealing with.
A one-off appointment: history, movement testing, clinical reasoning and a clear written summary you can take to your GP, consultant, coach or insurer. If you need a scan or a referral, we will say so plainly rather than book you in for six weeks.
Conditions
Physiotherapy is not a substitute for urgent medical care. If you have had a serious injury, sudden loss of power or feeling, chest pain or you feel unwell, phone NHS 24 on 111 or attend A&E.
If yours is not on the list, it is still worth an email. Most weeks bring something that is not, and if we are not the right people, we will tell you who is.
An estimate of how many appointments you are likely to need, given at the end of the first one, including when the answer is “none, here is what to do at home”.
Who you will see
You will be assessed and treated by the same person throughout, unless you would rather change, which is entirely fine and happens more often than you would think.
Lead physiotherapist and clinic owner
Twelve years in practice, seven of them in an NHS musculoskeletal outpatient department in Forth Valley before opening Rowanbank in 2019. Erin has a particular interest in persistent lower back pain and in running injuries, and spends more time than is strictly reasonable on the Ochil paths testing her own advice.
Sports therapist, soft tissue and rehabilitation
Callum handles most of the sports massage and gym-based rehabilitation, and covers Saturday mornings. He works with a couple of local football and running clubs during the season, so he has seen most of what a Sunday league pitch in February can do to a hamstring.
Fees
One price per appointment. Needling, taping and your written programme are included: they are part of treatment, not extras.
| Appointment | Time | Fee |
|---|---|---|
| Initial assessment and treatmentEverything above, in one visit. | 50 min | £58 |
| Follow-up physiotherapyReview, hands-on treatment and progression of your programme. | 30 min | £45 |
| Extended follow-upFor complex problems or when you would rather not rush. | 45 min | £58 |
| Sports massageSoft tissue work with no assessment element. | 30 / 60 min | £40 / £62 |
| Rehabilitation reviewStrength testing and a rewritten programme, in the gym space. | 30 min | £45 |
| Home visitWithin eight miles of Alloa, for anyone unable to travel. | 45 min | £75 |
Discharge means back to the thing you actually wanted to do, the parkrun, the hill, the shift, the garden, rather than simply the absence of pain.
Booking
Send the form and we will come back to you with two or three appointment times that fit. If you would rather just talk it through first, phone the clinic. That is free, and sometimes it is all people need.
This form is not monitored out of hours and physiotherapy is not a substitute for urgent medical care. For a serious injury, sudden weakness or numbness, chest pain or feeling unwell, contact NHS 24 on 111 or attend A&E.
Demonstration form. Nothing is sent, stored or emailed anywhere.
Demonstration only: this enquiry has not been sent anywhere.
No. Physiotherapy in Scotland is a direct-access profession, so you can book yourself in. If we think your GP ought to be involved, for a scan, medication or an onward referral, we will write to them with your permission.
Most problems settle in three to six appointments over four to eight weeks. Some need one. Long-standing back pain and post-operative rehabilitation take longer, and we will say so on day one rather than at appointment number seven.
Assessment can reproduce your symptoms briefly, because that is often how we identify the source. Treatment should be comfortable, firm at times, but never something you have to grit your teeth through. You can stop anything at any point, and it is normal to feel a little achy for a day afterwards.
Loose, comfortable clothes you can move in. Shorts are handy for knee, hip and ankle problems; a vest top for shoulders and necks. Spares are available if you have come straight from work.
Card, cash or bank transfer at the end of the appointment, and no deposit to book. You are welcome to bring a friend, partner or chaperone into the room. Just let us know when you book.
Similar needles, different reasoning. Traditional acupuncture follows meridian points; dry needling targets a specific tight band of muscle to release it. It is done by an AACP-accredited physiotherapist using single-use sterile needles, and it is always optional. Plenty of people decline and do perfectly well without.
Very much so. On a typical day we see more office workers, nurses, tradespeople, gardeners and retired walkers than athletes. “Sports injury” simply describes the kind of injury, not the kind of person.
We are not currently registered with the insurers directly, so you pay us at the appointment and we issue a full itemised invoice with our registration details for you to self-claim. Most policies accept this, and it is worth ringing your insurer first to confirm.
Let us know at least twenty-four hours ahead and there is no charge. Under that, we charge half the appointment fee, because the slot usually cannot be filled. Illness and genuine emergencies are always waived. Just tell us.
We see young people from twelve upwards for sports injuries, accompanied by a parent or guardian for the whole appointment. For younger children we would point you towards the NHS paediatric physiotherapy service, which is better set up for it.